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Building management · The date that rules

The owners' meeting

The quote is read out loud, line by line, by the people who will pay it. It is the only one of the four where the price has to convince dozens of people who do not know each other.

The calendar, counting backwards

The owners' meeting

  1. 04

    The work

    With residents at home, hours to keep and access to leave clear. The calendar accounts for that from the start.

  2. 03

    The survey

    Seeing the façade, the roof and the common areas before writing a number. On a job that was voted through, a price that changes afterwards is the manager's problem, not the builder's.

  3. 02

    The notice

    The quote has to be settled before it goes out, and with quantities: a line without a quantity is a line somebody will challenge in the room.

  4. 01

    The owners' meeting

    Where the job is approved or postponed by a year. Everything before it exists so that day goes well.

What is at stake

The quote is read out loud, line by line, by the people who will pay it.

How the job is organised

The quote comes itemised by trade and by quantity, on a sheet you can project at a meeting without having to explain every line.

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What we ask before giving a price

  • How many units are there, and what has the meeting already resolved?
  • Is the work on the façade, the roof, or the common areas?
  • Is there a reserve fund for it, or does it go to a special levy?
  • What working hours and access rules does the building impose?

What usually goes wrong in this kind of job

  • Taking in a single closed figure

    A meeting does not approve a number: it approves a list. A total with no breakdown is the quickest way to postpone the job to the next meeting.

  • Not allowing for extra work

    What turns up when a façade is opened needs a new resolution if it was not foreseen — and that is months, not days.

  • Forgetting the people who live there

    Scaffolding across windows, noise at eight in the morning and an access cut without warning turn an approved job into a contested one.

The owners' meeting?

The quote comes itemised by trade and by quantity, on a sheet you can project at a meeting without having to explain every line.